THE CHANNELS WE SERVE
THE CHANNELS WE SERVE
Procurement Order Management System
- Our procurement team at SG Convenience comprises a head and a team of specialist buyers assisted with specialized AI tools.
- A full-time, in-house data analyst supports this team.
- Our own bespoke procurement software together with Qlikview form our intelligent platform that looks both backwards and forwards taking into account future promotions to help inform our procurement.
Procurement Order Management System
- Our procurement team at SG Convenience comprises a head and 8 buyers.
- A full-time, in-house data analyst supports this team.
- Our own bespoke procurement software together with Qlikview form our intelligent platform that looks both backwards and forwards taking into account future promotions to help inform our procurement.
SALES CHANNELS
SG Convenience has 3 sales channels, each channel has its own sales team to give dedication to these channels.
The sales channels are:
ALTERNATE CHANNEL
The Alternate Channel concentrates on supplying canteens, movie houses, universities, tuckshops, restaurants, pharmacy, general stores and airlines.
FORECOURTS CHANNEL
The Forecourt Channel services over 3000 forecourts convenient stores country wide across all the banners.
LIQUOR CHANNEL
SG Liquor supplies the full Convenience basket, alcoholic and non-alcoholic beverages to major events, hotels, club, pubs, taverns and golf courses.
OUR CUSTOMERS #1 CHOICE
Capability at scale
Our valued customers prioritize strategic aspects of their business over the details of delivery logistics management. They trust us to carry the weight of their distribution responsibilities through our capability at scale. Through our nationwide reach, broad warehousing network, expert team, and cutting-edge technology, our customers are assured of the convenient, reliable, and timeous delivery of their goods, whether dry-ambient, chilled, or frozen.
Proven track record
The litmus test of a multi-temperature convenience distributor’s capabilities lies in its track record, and SG Convenience has an impressive one. With over 16 years of experience, we serve more than 6,500 customers daily, handle up to 100,000 cases per day for next-day delivery, and facilitate over 500 promotions each month. Our adaptability to changing demands and adept navigation of obstacles underscores our commitment to performance.
Excellent service
To ensure our clients’ success, our dedicated sales force of over 100 representatives employs cutting-edge technology. From sourcing high-quality brands and products to efficient warehousing, packaging, and delivery within 48 hours, SG Convenience serves as the seamless and dependable link connecting manufacturers, suppliers, customers, and retailers.
Convenience
Our comprehensive approach extends to managing accounts receivable for over 6,500 customers. This includes handling financial transactions on behalf of our principals, mitigating their financial risk. This translates into unparalleled convenience, as we consolidate a full range of products or brands into a single invoice, with SG Convenience as the sole point of contact. Moreover, our strategically positioned national distribution centres in Johannesburg, Cape Town, Durban, Nelspruit, Port Elizabeth, Bloemfontein, and George ensure that we are readily accessible when a single point of accountability is required.
OUR CUSTOMERS #1 CHOICE
Capability at scale
Our valued customers prioritize strategic aspects of their business over the details of delivery logistics management. They trust us to carry the weight of their distribution responsibilities through our capability at scale. Through our nationwide reach, broad warehousing network, expert team, and cutting-edge technology, our customers are assured of the convenient, reliable, and timeous delivery of their goods, whether dry-ambient, chilled, or frozen.
Proven track record
The litmus test of a multi-temperature convenience distributor’s capabilities lies in its track record, and SG Convenience has an impressive one. With over 16 years of experience, we serve more than 6,500 customers daily, handle up to 100,000 cases per day for next-day delivery, and facilitate over 500 promotions each month. Our adaptability to changing demands and adept navigation of obstacles underscores our commitment to performance.
Excellent service
To ensure our clients’ success, our dedicated sales force of over 100 representatives employs cutting-edge technology. From sourcing high-quality brands and products to efficient warehousing, packaging, and delivery within 48 hours, SG Convenience serves as the seamless and dependable link connecting manufacturers, suppliers, customers, and retailers.
Convenience
Our comprehensive approach extends to managing accounts receivable for over 6,500 customers. This includes handling financial transactions on behalf of our principals, mitigating their financial risk. This translates into unparalleled convenience, as we consolidate a full range of products or brands into a single invoice, with SG Convenience as the sole point of contact. Moreover, our strategically positioned national distribution centres in Johannesburg, Cape Town, Durban, Nelspruit, Port Elizabeth, Bloemfontein, and George ensure that we are readily accessible when a single point of accountability is required.
Nationwide reach
Cutting-edge technology
Because information is power, we track all aspects of the business through cutting-edge technology and give our customers access to live and updated dashboards, scorecards, and reporting. Bespoke reports can be provided by our IT team, scorecards completed by both our SG Convenience team and the supplier or customer, and sales data reviewed for insights on sales trends. This wealth of real-time data and up-to-date reporting helps to inform annual and quarterly business plans and reviews.
Cutting-edge technology
Because information is power, we track all aspects of the business through cutting-edge technology and give our customers access to live and updated dashboards, scorecards, and reporting. Bespoke reports can be provided by our IT team, scorecards completed by both our SG Convenience team and the supplier or customer, and sales data reviewed for insights on sales trends. This wealth of real-time data and up-to-date reporting helps to inform annual and quarterly business plans and reviews.
Top-of-the-range fleet
SG Convenience has a fleet of well over 130 trucks and access to 1500 Super Rent trucks varying from 4- to 12-ton capabilities. Vehicles are configured to enable delivery, and to speed up offloading, trucks are fitted with tail lifts accommodating rolltainers. All trucks in the new fleet have a chilled section, in addition to the current frozen and ambient combination, each with separate areas to offload from, thereby maintaining the cold chain.
All SG Convenience trucks are insulated and fitted with tracking software and temperature monitors for visibility throughout the delivery process. You can view and manage planned and active routes, track routes, compare planned vs actual trip information, view and manage driver route compliance, and manage daily trends. For added peace of mind, the entire fleet has cameras installed, and all trucks are audited weekly by Fleet Africa and maintained and serviced through OEM dealerships.
Top-of-the-range fleet
SG Convenience has a fleet of well over 130 trucks and access to 1500 Super Rent trucks varying from 4- to 12-ton capabilities. Vehicles are configured to enable delivery, and to speed up offloading, trucks are fitted with tail lifts accommodating rolltainers. All trucks in the new fleet have a chilled section, in addition to the current frozen and ambient combination, each with separate areas to offload from, thereby maintaining the cold chain.
All SG Convenience trucks are insulated and fitted with tracking software and temperature monitors for visibility throughout the delivery process. You can view and manage planned and active routes, track routes, compare planned vs actual trip information, view and manage driver route compliance, and manage daily trends. For added peace of mind, the entire fleet has cameras installed, and all trucks are audited weekly by Fleet Africa and maintained and serviced through OEM dealerships.